Terms of Use

We are dedicated to driving logistics excellence across Ethiopia through innovation, reliability, and a commitment to timely delivery.

Last Updated: September 20, 2024

Terms & Conditions

These Terms and Conditions ("Terms") govern your access to and use of the Forward Logistics digital logistics platform ("the Service"), available on Google Play. By accessing or using the Service, you agree to be bound by these Terms.

Efficient Deliveries
Precise Tracking
Secure Shipments

Agreement to Terms

By downloading, installing, or using the Forward Logistics Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Service.

  • Acceptance of terms and conditions
  • Compliance with applicable laws and regulations
  • Acknowledgment of service scope
  • User responsibilities and obligations

Your Rights as a User

As a user of Forward Logistics, you have specific rights regarding your data and the use of our service, including:

  • Right to access and manage your account information
  • Protection of your personal data as per our Privacy Policy
  • Right to use all features provided within the Service
  • Ownership of your shipment data and content

Prohibited Activities

No unauthorized access or data scraping
No misuse of the Service for illegal purposes
No infringement of intellectual property rights
No disruption of service or malicious activities

Key Aspects of Our Service

Service Availability

While we strive for maximum uptime, we cannot guarantee uninterrupted access to the Service and may perform maintenance from time to time.

Data Protection and Privacy

Your personal and shipment data are handled in accordance with our comprehensive Privacy Policy and all applicable data protection laws.

Content and Shipment Responsibility

You are responsible for the accuracy of shipment details and content provided, while granting us necessary licenses to facilitate logistics operations.

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at our discretion, with or without prior notice.

Account Termination

We may terminate or suspend your account if you violate these Terms, engage in fraudulent activities, or for other justifiable reasons.

Updates to Terms

These Terms may be updated periodically. Your continued use of the Service after any changes signifies your acceptance of the new Terms.

Questions About These Terms?

If you have any inquiries or require clarification regarding these Terms and Conditions, please don't hesitate to contact our support team.

Contact SupportDownload Terms